OVERVIEW
Welcome to Grandcove! The terms “we”, “us” and “our” refer to Grandcove. Grandcove operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Grandcove is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may differ due to device settings. We do not warrant that the quality of any products purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice.
SECTION 3 - ORDERS
Grandcove reserves the right to accept or decline your order for any reason at its discretion. Please review your order carefully, as Grandcove may be unable to accommodate cancellation requests after an order is accepted. In the event of a change or cancellation, we will attempt to notify you via the contact info provided. Your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. Posted prices do not include taxes, shipping, handling, customs or import charges unless stated. You agree to provide current, complete and accurate purchase and account information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services and all related content (text, images, graphics, etc.) are owned by Grandcove, its affiliates or licensors. Grandcove’s names, logos, and slogans are trademarks of Grandcove. You must not use such trademarks without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools "as is" and "as available" without any warranties. We shall have no liability arising from your use of optional third-party tools.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. Complaints regarding third-party products should be directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Grandcove is powered by Shopify. However, any sales and purchases are made directly with Grandcove. You acknowledge that Shopify is not responsible for any aspect of sales between you and Grandcove.
SECTION 10 - PRIVACY POLICY
All personal information collected is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes certain information to provide and improve the Services.
SECTION 11 - FEEDBACK
If you submit any feedback (reviews, suggestions, etc.), you grant Grandcove a perpetual, worldwide, royalty-free license to use and distribute such content. You are solely responsible for the accuracy and legality of any feedback you make.
SECTION 12 - ERRORS, INACCURACIES AND OMISSION
We reserve the right to correct any typographical errors, inaccuracies or omissions relating to product descriptions, pricing, or availability, and to cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services for any unlawful purpose, to infringe upon our intellectual property, or to transmit malicious code. We reserve the right to terminate your account for violating these terms.
SECTION 14 - TERMINATION
We may terminate this agreement at our sole discretion at any time. Provisions regarding Intellectual Property, Liability, and Governing Law shall survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY STATED BY Grandcove, THE SERVICES AND PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Grandcove, OUR DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Grandcove and Shopify from any claims or damages arising out of your breach of these Terms or your violation of any law.
SECTION 18 - SEVERABILITY & GOVERNING LAW
If any provision is determined to be unenforceable, the remaining provisions shall remain in effect. These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without our consent. We may assign our rights and obligations without notice.
Registered Address: RM A5, 7/F, ASTORIA BUILDING, NO. 34 ASHLEY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by the jurisdiction where Grandcove is headquartered. You and Grandcove consent to venue and personal jurisdiction in such courts.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@grandcovehome.com.